PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and/or debit card numbers) email address, and phone number. We refer to this information as “Order Information.” Apart from these, we may also collect personal/demographic information about you such as age, occupation, date of birth, income level, and place of residence. We refer to this information as “Demographic information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
As a general rule, we will not make the personal information gathered using our products and services available to anyone outside of the Redwood Research group of companies — except as instructed by you or where required or permitted by law. Please note, however, that there are several exceptions to this policy. First, if we use third party service providers, these service providers may have access to your personal information to perform contractually specified services on our behalf. Secondly, if you indicate that you are interested in receiving information about a particular third party’s products/services, or you opt to receive certain products or services through us, we may provide your personal information to that third party for purposes of fulfilling your request(s). With respect to service providers, Redwood Research contractually requires that all personal information be kept confidential. Additionally, Redwood Research take reasonable steps to ensure that third parties receiving information about you at your request maintain the confidentiality of that information.
We collect, store, and process your personal information so we can administer your subscription to our products and services. We may also use your personal information to send you information about other products and services offered by Redwood Research.
LINKS TO OTHER WEB SITES
We may provide links to one or more other third party web-sites. We encourage you to read their individual privacy policies before providing any of your personal information to them.
PROTECTION OF YOUR PERSONAL INFORMATION
We put reasonable security measures in place to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of personal information. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided.
We also use analytical cookies, which allow us to recognize and count the number of users on our website and to see how users move around the site when they are using it. This helps us improve the way the website works, for example by making sure users find easily what they need.
ACCURACY OF YOUR PERSONAL INFORMATION
You are responsible for checking to ensure that any personal information is updated and correct.
WHAT ABOUT CHILDREN’S PRIVACY
Redwood Research does not separately identify, or collect, any information that is specific to children.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]